Course: Certificate Programme in Business Analysis (CPBA) - Enquire | FTI Connect

  • CPBA — Business Analysis training

    Certificate Programme in Business Analysis (CPBA)

    The CPBA is an intensive, skills-based programme aligned to the IIBA® BABOK®. It equips working and aspiring Business Analysts with deep, practical BA techniques - spanning planning & monitoring, elicitation & collaboration, analysis & design, and solution evaluation - so you can contribute confidently on real projects and accelerate your BA career.

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    • Business Analysts (working or aspiring)
    • Systems / Test Analysts, Process & Technical Specialists
    • IT Consultants, Programmers, Project Managers
    • Professionals moving into BA roles across banking, finance, healthcare, insurance, ICT/IT, and government

    Delivery: Virtual live learning, interactive/practical sessions, group projects, and self-study.

    Duration: 5–8 months part-time (dependent on calendar/roll-out schedule).

    Professional Development (PD) hours: 112

    Assignments, presentations, tests, and exams with an overall course mark requirement of 50%.

    • ~2 years’ work experience requiring business knowledge
    • ~1 year working with business/IT systems (e.g., super-user, developer, analyst)
    • Strong computer skills and internet literacy (office applications)
    • Excellent critical thinking, problem-solving, and analytical abilities
    • Access to a BA work environment to complete assignments
    • Access to a PC, software, and the internet
    • Apply BA tools & techniques across enterprise analysis, planning & communication, elicitation, analysis & specification
    • Elicit and document functional, non-functional, and informational requirements
    • Produce BA artefacts (business cases, user requirements, functional specifications)
    • Model processes, data, reports, and interfaces
    • Work effectively in plan-driven and change-driven (agile) environments
    • Contribute to BA deliverables across the organisation

    Professional Communication & Problem-solving Skills

    • Fundamental communication, information gathering & thinking
    • Problem analysis & problem solving
    • Professional facilitation

    Business Analysis Fundamentals

    • Role of the professional Business Analyst
    • BA Planning & Requirements Management
    • Strategy Analysis & goal setting; Elicitation & Collaboration
    • Solution Scoping, Requirements Definition & Evaluation

    Requirements Analysis, Design & Definition

    • Business Process Management & Modelling; Process Definition
    • Interface & Output specification; Information Modelling
    • Preparing a Requirements Package